Frequently asked questions

Delivery

Kaip greitai suruošiamas užsakymas atsiimant parduotuvėje?

Jei pageidaujama prekė yra sandėlyje ir užsakymas gautas iki 14 val. užsakymus suruošiame tą pačią dieną

Jei užsakyta prekė yra kitame sandėlyje užsakymus suruošiame per 1-2 d. d.

Kokie galimi pristatymo būdai?

Prekes siunčiame DPD siuntomis.

Per kiek laiko pristatomos prekės?

DPD kurjeriai siuntas į namus pristato per 1-4 d. d. Šventiniu ir karantino laikotarpiu galimi siuntų vėlavimai.

SVARBU! užsakymai gauti iki 13val., suruošiami ir perduodami DPD kurjeriui tą pačią darbo dieną, vėliau gauti užsakymai išsiunčiami kitą darbo dieną.

Daugiau informacijos Pristatymo sąlygos

Kaip sužinoti, kada gausiu prekes, jei pristatymo terminas jau praėjęs?

Siuntą galite sekti puslapyje Kur mano siunta?

Jei reikia papildomos informacijos prašome darbo valandomis skambinti telefonu +370 37 473674 arba kreiptis el. paštu: pagalba@hidrobalt.lt nurodant užsakymo numerį

Koks prekių pristatymo mokestis?

Užsakymo pristatymo kaina yra paskaičiuojamas automatiškai sudėjus prekes į krepšelį.

Kaina priklauso nuo užsakymo svorio bei pristatymo būdo.

Ar galiu gauti prekes tą pačią dieną?

Esant skubiam atvejui, mes pristatome, konsultuojame ir padedame maksimaliai greitai.

Skubiu atveju visuomet skambinkite

Cookie name	Provider	Purpose	Expiry
cookiesplus	https://hidrobalt.lt	Stores your cookie preferences.	1 year
PHP_SESSID	https://hidrobalt.lt	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	https://hidrobalt.lt	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_ga_#	Google	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
fr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months
tr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Session
_fbp	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months