Privacy Policy

Updated: 2023-05-19


UAB Hidrobalt (hereinafter referred to as "we" or "Hidrobalt") is committed to protecting and respecting your privacy.

The purpose of the Privacy Policy is to inform how your personal data is collected and processed.

Personal data is processed in accordance with the Regulation of the European Parliament and of the Council, the Law on Legal Protection of Personal Data of the Republic of Lithuania, other legal acts of the Republic of Lithuania regulating the processing and protection of personal data.

The controller of your personal data is UAB Hidrobalt, legal entity code 110721512, registered office address Naujoji str. 118B, Alytus, phone no. +370-315-75075, e-mail

Please read this Privacy Policy carefully in order to understand for what purposes we collect your data, as well as how we will use it.


For the purpose of e-commerce, we will process those of your data that you provide during registration, as well as those data that we will receive when you make a purchase of goods, including information about the goods you have purchased and data related to payment. If you do not provide your personal data during registration, we will not be able to identify you and sell you goods.


identification and authentication of persons;

receiving feedback;

formalization of loyal customers;

creation of a user account on the site;

sending marketing information;

conclusion of a cooperation agreement;

supply of goods to a specific person;

granting credit;

calculation of payment and credit conditions;

issuance of payment and credit conditions;


communication for warranty services;

communication in the event of unforeseen circumstances;

management of contractual obligations;

technical improvements;

website development for users;

execution of anonymous user statistics.


Your name, surname, payer's address, delivery address and contact details (your e-mail address, phone number);

Your payment information;

The history of your communication with us;

History of purchase and actions;

Login data to our website, IP address data of your device.

We use your personal data for the purposes specified in this Privacy Policy and in cases where it is necessary to fulfill or defend legitimate requirements. For this reason, we process your personal data on the basis of a legitimate interest in order to protect and ensure our rights, yours and those of others.

We may also process your personal data when it is necessary to comply with a legal obligation that is binding on us or to protect your vital interests or those of another natural person.


We want to gain and maintain your trust, so we will transfer your personal data only in necessary cases. Your personal data may be provided to:

IT, server, archiving, marketing, bookkeeping, postal and courier service providers;

notaries, bailiffs, lawyers, consultants, auditors, debt collection companies;

law enforcement and supervisory authorities, courts, other dispute resolution bodies.

We confirm that we transfer personal data only to such third parties and authorized data processors who apply appropriate safeguards to ensure the protection of personal data.


Hidrobalt stores personal data in such a way that it is possible to identify data subjects for as long as is necessary for the achievement of the purposes, except for the requirements provided for by law.

Hidrobalt destroys and / or deletes all personal data that is not intended for preservation.


Our websites and, like many others, also use cookies.

Cookie A cookie) is a small file consisting of letters and numbers that is stored in your browser or on the hard disk of your computer. Different cookies are used for different purposes. Cookies also help to distinguish you from other users of the website, thus ensuring a more pleasant experience of using the website and allowing you to improve the website.

Most browsers allow you to reject all cookies, and some browsers have the option to reject only third-party cookies. So you can take advantage of these opportunities. However, please note that blocking all cookies will have a negative impact on the use of the website, and without cookies you will not be able to use all the services provided on the website.

Our website uses the following cookies:

performance enhancing (session) cookies. They are designed to improve the functioning of the website and collect general (anonymous) information about the use of the website;

analytical (tracking cookies from Google Analytics). These cookies allow you to recognize and count website visitors and monitor how visitors move around the website using it. This helps to improve the performance of the site, for example, to ensure that users can easily find what they are looking for. The basis for the processing of the data collected by these cookies is consent;

functional cookies. These cookies are used to recognize website visitors when they return to the website. This allows you to provide content tailored to the needs of visitors to the site on social networks, to memorize information relevant to customers. The basis for the processing of the data collected by these cookies is the consent of the customers.


Most browsers are set to accept cookies automatically. With information about how and for what they are used, you can decide whether to keep cookies or disable them in your browser. Most browsers allow you to manage cookies through their settings options. If you do not want to accept cookies, you can choose the setting in your browser not to accept all cookies or send a warning when a cookie is created.

More information about cookies and their principles of operation can be found on the Internet at:

We would like to warn you that if you refuse cookies, you may lose the ability to use some features. If you do not want to receive cookies, you can set your browser to reject all cookies or send a warning when a cookie is created.

In addition to the cookies used by the Data Controller, our website may allow certain third parties to set and access cookies on your computer. In this case, the use of cookies is subject to the privacy policies of third parties.


in this Privacy Policy, we present only the main rights related to the protection of personal data. We recommend that you familiarize yourself with the relevant legislation and guidelines of the supervisory authorities so that you are aware of all the information about these rights.

You have the following rights in relation to the protection of personal data:

the right to access your data and to know how they are processed;

the right to request the rectification or, taking into account the purposes of the processing of personal data, to supplement incomplete personal data of a person;

the right to request the destruction of your data or the suspension of the processing of your data (except for storage);

the right to request that the processing of personal data be restricted;

the right to data portability;

the right to submit a complaint to the State Data Protection Inspectorate;

the right to withdraw consent and object to the processing of personal data.

In order to be able to exercise the rights of your data subjects, it is necessary to establish your identity. If your identity is not established, it will not be possible to make sure that the person whose personal data is being processed is really applying, so it will not be possible to exercise your rights.

The application for the exercise of rights received from you may be refused if the request is manifestly unfounded or excessive, as well as in other cases provided for in the legislation.

If you would like to exercise the rights of your data subject or have other questions regarding the processing of your personal data, please contact Hidrobalt by submitting a written request in person, by mail, through a representative, at the address indicated at the beginning of this Privacy Policy or by electronic means of communication – by e-mail:


UAB Hidrobalt may periodically change this Privacy Policy to properly reflect how we process your personal data.


For questions related to the processing of personal data, please contact:

JSC Hidrobalt, Naujoji 118b, Alytus,, Tel. +370 315 75075.